Become A Subject Matter Expert
Global Protocol Academy’s comprehensive Subject Matter Expert (SME) training program equips individuals and teams with essential skills to elevate workplace professionalism. By focusing on customized solutions, interactive learning, and ongoing support, this program ensures you gain practical knowledge adaptable to your unique organizational needs.
Introduction to the Training
Instructional Design
Engage in Interactive, Hands-On Training
Our dynamic classroom-based training encourages real-time interaction between trainers and participants. Through hands-on exercises and support tutorials, trainees actively engage in experiential learning that boosts retention and transferable interpersonal skills.
Key Highlights of Our SME Training:
- Customized Learning: Tailored to meet your organization’s specific needs.
- Interactive Exercises: Real-world applications to reinforce learning outcomes.
- Blended Learning Options: Combines in-person and virtual learning for flexibility.
Why Hands-On Training is Essential
In-person instruction is at the core of our SME program, offering immersive experiences critical for long-term knowledge retention. While hands-on learning is prioritized, virtual sessions are available when needed, creating a blended learning approach to suit your schedule and requirements.
What You’ll Learn:
- Turn challenges into opportunities through self-discovery.
- How to gain everyday business interaction confidence
- Leverage experiential and reinforced learning using visual, auditory, and kinesthetic tools.
Our Instructional Design integrates all training components seamlessly, ensuring a holistic and comprehensive learning experience.
Customizable for Every Level of Your Organization
This SME training is designed to meet the needs of your entire team, from onboarding new hires to refining the leadership skills of seasoned professionals.
Spanning roles from customer service representatives to executive leaders, this training equips your workforce with essential skills for thriving in today’s dynamic, multicultural work environments.
Key Benefits of SME Training:
- Adapt effectively to a constantly evolving workplace.
- Enhance onboarding processes and improve staff development.
- Gain real-time support through our Advice Line℠ for handling complex challenges.
Additionally, you’ll gain access to exclusive retreats and webinars to stay informed on industry trends while continuously advancing your expertise.
Achieve Professional Excellence
Trainees will learn to:
- Present a commanding professional image.
- Develop outstanding communication skills.
- Exemplify influential leadership qualities.
Most importantly, you will empower others to achieve their goals through newfound skills, confidence, and innovative insights.
Taste of Training
Experience Before You Commit
Are you curious about our program? Our Taste of Training option allows you to explore the SME curriculum through a preview session. Offered as company-sponsored seminars or workshops, you can assess the program’s effectiveness before fully committing to the complete course.
Lunch ‘n Learn options are ideal for delivering these sessions. These informal lunchtime presentations introduce new concepts, skills, and tools to your team in a relaxed setting—perfect for a quick yet impactful training experience.
You’ll understand the trainer’s delivery style and how it aligns with your organization’s goals. Are you interested in attending or hosting a session? Fill out our contact form to learn more about these engaging opportunities.
Whether you’re interested in specific modules, like dining etiquette, or a preview of the entire curriculum, we will tailor the content to your needs, format, and timeline.
Not sure if the full SME curriculum is right for you?
We offer personalized consultations to help design the ideal program for your organization. Fill out our CONTACT FORM, and we’ll create a “Taste of Training” session or seminar tailored to your goals.
Prefer an Alternative?
Explore Our Popular Seminars
If you’re not seeking SME certification but want high-impact seminars for your team, explore our top three workshops:
1. How to Create a Powerful Image and Acquire Impressive Interaction Skills
2. How to Mix, Mingle, and Network Like a Pro
3. Mastering the Art of Global Dining Meetings
These seminars are ideal for new hire orientations, staff updates, and conference breakout sessions. Each session is customizable to fit your organizational needs. Visit GloriaPetersen.com for details.
The knowledge gained is indispensable!
Unlock Professional Expertise—Start Today
Ready to transform your team with cutting-edge skills? Whether it’s SME training or individual seminars, the knowledge gained will be invaluable to your organization’s success.