Core Training Curriculum
At Global Protocol Academy, our Subject Matter Expert (SME) training provides the essential skills to elevate your professional image, enhance interpersonal communication, and master cultural and business protocols.
Our core curriculum is designed to empower you with a comprehensive learning experience that can be applied and taught by example.
The curriculum focuses on building a commanding professional presence, delivering confident interpersonal communication, and projecting an international persona that transcends cultural boundaries. Each participant is guided through five core areas of development:
Part I: Mindfulness Management
Part II: Professional Presence and The Power of Perception
Part III: Business and Cultural Etiquette
Part IV: Corporate and International Protocol
Part V: Presentation Tips | Career Development | Business Builders
Small class sizes ensure a tailored learning experience, while offsite and hybrid models provide flexibility using the latest available technologies.
How the Training is Organized
Interactive Learning Module
Our facilitator activities, enhanced with visual aids, help build confidence and reinforce learning, moving knowledge from short-term to long-term memory. We encourage participants to inject their personality into activities, fostering creativity in education.
Comprehensive Curriculum Briefing: The course covers critical topics, from professional communication to cultural etiquette, to create a well-rounded, more professional workplace. You'll engage in holistic learning for a comprehensive development experience.
Playbook Script & Activity Management: Our playbook script helps guide your delivery with clarity and consistency. You'll also learn to facilitate discussions, manage activities, and create custom timelines for training, ensuring a tailored approach to your organization's needs.
Activity Management and Discussion Facilitation: We provide instructions on delivering activities and managing discussions, fostering an interactive and engaging learning environment.
Historical Overview and Presentation Skills: We provide a historical perspective on business etiquette, offering context to modern professional standards. You'll also receive essential tips on improving your presentation skills, which are vital for career advancement.
Trainee Practice and Customization: Participants will select topics for presentation practice, applying their newly acquired skills in real-world scenarios. The course also includes resources for continuous learning and professional development.
Summary Debrief: Each training concludes with a Q&A session to address remaining questions, followed by a debrief, ensuring you are equipped with the tools to design and implement custom classes.
This training empowers individuals and teams with the knowledge and skills to create a more professional workplace. Our emphasis on customization, interactive learning, and ongoing support ensures the training is informative, practical, and adaptable to your unique needs.
Next, we will highlight the
training format and materials.
Warm Welcome
We introduce participants, share backgrounds, and discuss training goals during a Power Tea or Continental Breakfast, depending on the selected venue. This initial session sets the stage for the course and reviews the curriculum format and components.
What You Will Receive
Training Material Binders
Your training materials are securely stored in plastic view binder cases with a fully enclosed side-snap closure, ensuring all materials are protected. Our goal is to keep you organized.
Jumpstart Your Learning Study Guide
We provide a pre-class study guide to ensure you’re fully prepared and energized for SME training. This guide features engaging exercises and thought-provoking questions designed to assess your knowledge and introduce key concepts.
- Historical Questions: These will lay the foundation for your understanding, helping you build a strong knowledge base.
- Guideline and Rule-Based Questions: These will serve as the framework, helping you grasp essential principles and protocols.
- Content-Based Questions: These will act as a supplement, enriching your training experience with deeper insights.
The American history segments serve as a reference point for international trainees to help establish or compare similar country-specific profiles, using your nation’s historical foundation as a guide.
Facilitator Guidebook
“Invaluable and Multipurpose!”
You’ll receive a comprehensive Facilitator Guidebook and additional reference materials for continuous practice. This guide is invaluable for training and adapting lessons for other uses.
It covers:
- Preparation as a facilitator
- Room setup and dynamics
- Engaging delivery methods
- Utilizing the playbook script
- Timeline worksheets for streamlined training
This guidebook will help you accomplish the following:
- Before Training: Create the Environment and Set the Mood
- During Training: Deliver Content and Engage Participants
- After Training: Debrief and Follow-Up
Coursework Training Manual Overview
The Coursework Training Manual is the foundational resource for your training, guiding you through key concepts that shape professional excellence. It begins with a historical timeline that highlights significant events, providing context for how our nation has evolved to its current state.
From there, the manual takes you on a journey through the essential aspects of professional relationships—starting with the role of perception and mindfulness management in building bonds. You’ll explore generational expectations, gender differences, and cultural influences that impact modern interactions. It also emphasizes the critical importance of diplomacy, civility, and deference in domestic and international business environments.
The coursework then shifts to corporate hierarchy management styles, addressing the complexities of today’s global society.
• Part I: Professional Presence, Perception Management, and Mindfulness Management
• Part II: Business and Cultural Etiquette
• Part III: Corporate and International Protocol
The training concludes with modules on presentation skills, customization strategies, business development, and tips for creating your training programs.
Facilitator Activities and Visuals
Our activities are designed to build confidence, reinforce learning, and transition newfound skills from short-term to long-term memory. Trainees are encouraged to add their unique personality and creativity to these activities, making the learning experience effective and enjoyable!
Incorporating interactive activities into a seminar requires thoughtful planning. Success hinges on the right timing, engaging props, and creatively involving participants. We’ve developed a playbook script complete with learning and timing icons to support facilitators—an easy-to-follow guide for dynamic, participant-focused sessions. This method is just one of the many training techniques you’ll be introduced to, including PowerPoint slides.
Visit the Instructor-Led Seminars page to explore the different learning and activity modalities.
Modality: Playbook Script
Seminar 1: Command Your Professional Presence: Success Strategies for Confident Leadership
[Click here to view a sample of how these learning icons are used in a playbook script format.]
Briefing and Debriefings
Collaborating with clients or staff encourages you to develop binders that serve as your history and “what worked; what didn’t work” resource. This is invaluable for future training opportunities.
Briefing: Record your Plan
Debriefing: Record what worked and what needs to change
Flash Drive
Digital and Tangible Learning Materials
We provide all course materials in both hard copy and digital formats to ensure accessibility and ease of use. These materials serve as lasting resources to reinforce learning.
BUILD your Image and Interpersonal Skills
MASTER new concepts
Then TEACH others