“Chock-full of information” is how I would best describe this wonderful program. In addition to the wealth of materials shared during the course, Gloria is the consummate facilitator and is extremely generous with regard to imparting from her fund of knowledge, tools, and resources. I’ve certainly been enriched by the entire experience and recommend it without reservation to other professionals. I must say that I feel extremely privileged as a Global Protocol trainee to have you keep on maximizing the return on our investment in your course. In some respects, this relationship feels like “the gift that keeps on giving.” Thanks again for demonstrating such commitment to your trainees.