Become A Subject Matter Expert
Our classroom training model encourages interactions between trainers and trainees, engages in interactive exercises, and offers support tutorials.
We support hands-on (in-person) instruction over virtual because it enables you to experience the learning. This is an essential element when retaining what was learned. When hands-on is not an option for an instructor or topic, virtual is added in a blended learning format.
The knowledge gained is indispensable!
Global Protocol Academy’s SME training program for creating a more professional workplace offers a comprehensive and structured approach to developing essential skills and knowledge. Here’s a breakdown of what you can expect from our training:
Introduction to Training: You’ll start with an overview of the training format and module components. This sets the stage for what to expect during the training program.
Comprehensive Curriculum: Our training covers various topics about creating a more professional workplace, including communication skills, etiquette, cultural sensitivity, and more. We provide a holistic learning experience to address all aspects of professionalism.
Playbook Script Utilization: You’ll learn how to use our playbook script effectively to facilitate learning and understanding of the content. This script acts as a guide to ensure consistency and clarity in training delivery.
Activity Management and Discussion Facilitation: We provide instructions on delivering activities and managing discussions, fostering an interactive and engaging learning environment.
Timeline Creation and Customization: You’ll receive guidance on creating a timeline for the training and customizing segments to align with your company’s or client’s specific needs and goals.
Historical Overview: We offer a historical perspective on business attire, etiquette, and protocol, providing context and understanding of how these aspects have evolved.
Master Guide and Module Components: You’ll be introduced to our “Professional Presence, Business/Culture Etiquette, and International Protocol” MASTER GUIDE and “The Art of Professional Connections” SME module components. These resources serve as comprehensive references for the training content.
Summary and Review: At various points in the training, there will be summary and review sessions to consolidate the key takeaways and ensure understanding.
Trainee Topic Selection: Trainees can select a topic for practice and critique, allowing them to apply what they’ve learned in a practical setting.
Presentation Skills: You’ll receive tips and guidance on improving presentation skills, a critical component of professionalism in the workplace.
Ongoing Learning Resources: We provide information on ongoing learning resources and retreats to support continuous professional development and keep the learning relevant and current.
Q&A Closing Summary and Review: A dedicated Q&A session ensures that any remaining questions or concerns are addressed before the training concludes.
Certificates of Attainment: Upon completing the training program, participants will receive certificates of attainment, recognizing their commitment to enhancing their professional skills.
Global Protocol Academy’s SME training program empowers individuals and teams with the knowledge and skills to create a more professional workplace. Our emphasis on customization, interactive learning, and ongoing support ensures that the training is informative, practical, and adaptable to your unique needs.
Facilitator Guidebook … “Invaluable and Multipurpose!”
Although specifically designed for the Global Protocol Academy, this guide can be used to enhance a wide range of (other) classroom training modules. For example:
• Preparing for Your Role as Facilitator or Trainer
• Preparing for the Participants from Room Setup to Classroom Dynamics
• Preparing for the Presentation Delivery
• Utilizing the Playbook Script and Engaging Interactive Activities
• Preparing Timeline Worksheet Templates
The SME module guidebook will take the following three-part approach to the training:
Before Training: Create the Environment and Set the Mood
During Training: Deliver Content and Engage Participants
After Training: Debrief and Follow-Up
A variety of training tools to illustrate points, practice skill sets, and offer silent reflections are introduced, along with a matrix to help determine the best approach that coincides with your time frame training model.
Collaborating with clients or staff encourages you to develop binders that serve as your history and “what worked; what didn’t work” resource. This is invaluable for future training opportunities.
Your coursework manual serves as the foundation for the subsequent playlist script modules.
Playlist Script Modules
All the work is done for you in this step-by-step process! The script utilizes learning icons that identify actions and visuals that keep the content on point. The facilitator script is divided into four categories.
• Seven Steps to Developing a Powerful Image and Interaction Foundation
• Five Paths to Successful Networking
• Nine Secrets for Productive Meetings Over Meals
• Ten Ways to Make Your Business Events Extraordinary
Once you work with the script, you are encouraged to deviate from it and present the content in the best sequence for you and your team.