Global Protocol Academy Facilitator Training Program was a worthy and valuable investment, both professionally and personally. Gloria Petersen is energy personified; she is a guru of professional protocol and dining etiquette! Training sessions are packed with the most current information and newly accepted trends, as well as their historical evolution. From learning how to properly and confidently “work” a room at networking events and planning successful business and social events, to how to recognize table settings and choose the right utensils for each course, Gloria covers it all and makes it easy for her trainees to take it all with them by providing easy-to-follow guidebooks, slideshows, and handout materials. In this environment of increasingly individualistic societies, this training is a must for those who wish to bring a higher level of consideration and decorum to our world.