The trainees have an opportunity to socialize prior to training.
This session opens with an introduction of trainees, and a sharing of background and training goals over coffee or tea, finger sandwiches, petite pastries, and sweets. Then learning begins with an overview of the training materials and synopsis of the American business culture.
Review of Study Guide I and Study Guide II, these are mailed to trainees one month before class as part of their preparation.
Distribution of Facilitator Preparation Guidebook
The Subject Matter Expert (SME) Facilitator Guide is an easy-to-follow step-by-step guidebook that helps you design and deliver your program. The advantage of this guidebook is its adaptability to be used for any type of training (outside the Global Protocol materials).
- Building a Strong Training Foundation
- Your Role as a Facilitator
- Module Package
Part II: Preparing for the Participants
- Registration, Preparation, and Enrollment Checklist
- Room Setup, Equipment, and Supplies Checklist
- Preparing and Engaging Your Participants
- Image, Presentation, and Classroom Dynamics
- Learning Strategies
- Concluding the Training
Part III: Preparing for the Presentation Delivery
- Introduction to the Facilitator Classroom Script
- Class Textbook Topics and Subtopics
- Sample Facilitator Script
- Sample Agenda and TimeLine (or Lesson Plan)
- Action Icons
Know the Basics! Personalize! Secure your Career!
As you encounter different kinds of situations and adjust to different roles, you will need a set of guidelines to fall back on. Your ultimate success will hinge on your ability to maintain control and put others at ease. This session opens with a U.S. historical briefing, progressing to international protocol and cultural nuances. Learn it first; then share your knowledge. Plus, you will come across participants who will disagree with a rule or teaching. Knowing our historical roots will help you guide their thinking.
Your class manual covers • corporate hierarchy • management styles • industry terms • elements of perception and charismatic connections • meeting protocol • telecommunications • civility and diplomacy • ethics and integrity • international protocol perceptions and misconceptions • order of precedence, plus much more.
The professional presence, business etiquette and protocol rules or guidelines are also woven into each of the four training modules as they apply to each topic or subject matter.
At the close of the Day One session participants are given their Day two materials:
Seven Steps to Impressive Greetings and
Module 1: Binder 1 of 2 | Binder 2 of 2
Next training: November 5 to 10, 2017