Contact Us & FAQs

Train to Attain Expert Status as a
Professional Presence,
Business Etiquette and 
Protocol Facilitator

Next Training Date:
2018 to be posted soon


Global Protocol, Inc.
2415 E. Camelback Road, Suite 700
Phoenix, Arizona  85016   USA
(Training is available domestically and internationally at client headquarters.)


602-553-1046 (Office)
866-991-2660 (Direct/Toll Free)





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Q&AFrequently Asked Questions

Will I get reprint permission?
Your license includes reprint permission of the class workbook and addendums.

Can I train others?
The license is exclusively for your use only. You can provide workshops or classroom instruction; however, you cannot conduct a train-the-trainer course using the Global Protocol copy written materials.

I have already had similar training. May I just buy the materials?
Yes, however, the Certification of Attainment is only given to those who physically train under our direction to be sure the materials are understood and used correctly. (If you qualify, the certification requirements can be acquired remotely.) A signed license agreement is required.

Can we video tape the classroom instruction?
Videotaping is only granted during approved segments of the training.

Can we buy your visual aids?
Our visuals aids are part of our SME training modules. They are not available for sale separate from the training materials.

Where should I start to become a professional presence, etiquette and protocol consultant?
You have already started with your desire and questions. A lot of people will read books and become a self-proclaimed expert. This is not good. Formal training gives you things that just reading books cannot. Furthermore, it gives you experience with the subject matter.

How Should I start?
Research all of the certification/license training that is available in the marketplace. It is important to select one with a track record (years of experience), endorsements and has a curriculum that specifically meets your needs. All of us (training institutions) are different in our approach which does not make one better than the other. You just have to be sure that the curriculum offered meets “your” needs. Some are accredited, some are licensed, and others offer a certificate of attendance. (Ours is licensed with a Certification of Attainment.)

What should I look for in a course?  
One that is comprehensive and flexible. It should give you the knowledge you need for the industry, allow you to customize your delivery and it should give you confidence. You cannot build confidence in others until yours is in place first. We do offer this type of coursework.

Is the training available on-line?
The training is not available online because online training does not give you the people skills you need to become a good facilitator. It is important to “experience” the training. Realizing there are individuals that have already invested money in their training and just want to “fill in the blanks” by updating their modules, we offer a self-study version (for experienced industry experts). Of course, we recommend our Global Protocol Academy coursework.

What books should I read to get more knowledge?
Our four-book series “The Art of Professional Connectionsis available on our website and at your favorite online books store in soft cover and is available in electronic format at The coursework is based on, but not limited to, this book series. (Furthermore, this book series was written with the assistance of corporate executives and industry specialists).

How is the training organized?
The training is broken down into four categories, which are referred to as Modules, 1, 2, 3 and 4. This represents the learning sequence. Meaning Module 1 sets the foundation for Module 2, Module 3 for 4, and 4 utilizes the learning from Modules 1, 2, 3. There is nothing on the market like this style of curriculum, and that is why it was created.

 Please fill out contact form for SME license details and
training packet order form.