Coursework Books

for details on each class book and
our bookstore to order extra books

A copy of each edition accompanies your training materials.

Extra copies can be purchased at our bookstore or
at your favorite bookstore.
Electronic versions are only available at



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“The Art of Professional Connections”
book series

The initial plan was to create training modules.  To be sure I was on the right track, I met with a select group of my clients, (e.g., trainers at Toyota), and demonstrated the training modules. It was strongly suggested that I reverse the plan, produce the class textbook first, then create the modules. I took their recommendations seriously, writing and publishing “The Art of Professional Connections” four-book series. The original goal was then accomplished. Each book has a subject matter expert training module.  —Gloria Petersen, author and developer


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Global Protocol, Inc.
2415 East Camelback Esplanade
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Tel: 602-553-1046
Toll free: 866-991-2660

Global Protocol Academy,
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identifies our Subject Matter Expert (SME) train-the-trainer coursework.

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